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• Basic Settings

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Services and facilities

ResNet: Support & facilities: Basic Settings

Contents:

- Username and Password
- Register MAC address
- Enable DHCP
- Log on to ISA (Internet)
- Configure ResNet proxy
- Set up Skype on ResNet
- Fail to log on

• UserID or username and Password

  • UserID below is your Campus student, staff or Third Party number
  • UCT network password is the one that you use for most UCT network services e.g. email, Vula, Novell client authentication etc

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• Register MAC address

  MAC addresses are not required to be registered for a new computer to gain access the UCT network. When you connect your computer to the network, it is automatically allocated an IP number.

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• Enable DHCP to obtain an IP automatically

  1. Start | Settings | Network Connections
  2. Right-click Local Area Connections, then select Properties
  3. In the list of connection protocols, find Internet Protocol (TCP/IP) and click Properties
  4. Use the radio button to enable Obtain IP address automatically and Obtain DNS server address automatically
  5. Click OK

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• Log on to ISA

  This is what you enter when a dialog pops up when connecting to internet:

  Username	:	wf\userID (Please take note of the slash)
  Password	:	UCT network password

  If an application requires domain as part of login, e.g. Java:

  Username	:	userID
  Password	:	UCT network password
  Domain	:	wf.uct.ac.za

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• Configure ResNet proxy

  These are the settings required by your application to connect over to the internet:

  Host or Server	:	proxynet.uct.ac.za
  Port	:	8080

• Setup skype to work on ResNet

  1. Open Skype
  2. Go to: Tools | Connection Options
     The Skype Options dialog box opens.
  3. Complete the following in the spaces provided:
     1. Do not change port number for incoming connections
     2. Tick the check box next to: Use port 80 and 443 as alternatives for incoming connections
     3. Click the dropdown arrow and select HTTPS
     4. Host: proxynet.uct.ac.za
     5. Port: 8080
     6. Tick the check box next to: Enable proxy authentication
     7. Username: wf\userID (userID = student, staff or third party number)
     8. Password: Type in your network password
     9. Click Save
  4. You have now set up Skype for use on ResNet

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• Failing to log on

  In the event that you have password problems, i.e. you cannot even log on to email, please contact the relevant point of service:

  Group	Point of Contact
  Undergraduate Student	Faculty Lab, e.g. Sci Lab
  Postgraduate Student	ICTS Helpdesk
  Staff & Third Party	ICTS Helpdesk

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Troubleshooting Steps