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Services & support
Home > About UCT > Services & support > Health & wellbeing

Health & wellbeing

UCT is committed to ensuring that the university is a safe and hospitable environment for all members of its community. The university therefore offers a number of services and various forms of support to both staff and students.

Campus Protection Services

Campus Protection Services (CPS) is committed to protecting the safety of the university community and its property, as well as maintaining order in accordance with university policy.

CPS staff are highly trained and, in the unfortunate circumstances of a crime being committed against anyone in the UCT community, they are competent in dealing with the practical and legal aspects, such as first-aid and what to do in a case of sexual assault.

CPS operates 24 hours a day, seven days a week. In case of any emergency, call the CPS 24-hour hotline on 021 650 2222/3 (use only the last four digits if calling from a UCT extension).

Student Wellness Service

The Student Wellness Service (SWS) sees to the physical and emotional well-being of students. Doctors and nurses are available by appointment (call 021 650 1017/20). The SWS provides free HIV/AIDS testing and counselling, as well as follow-up medical and psychological support in cases of sexual assault. In addition to supporting chronic conditions such as asthma, diabetes and tuberculosis, the SWS also handles minor surgical procedures.

A dedicated team of psychologists assists with issues such as anxiety, depression, addiction, family problems, and relationship and sexuality issues. Sexually transmitted infections (STIs), pregnancy, contraception, pap smears and emergency contraception are also dealt with.

Discrimination and Harassment Office

The Discrimination and Harassment Office (DISCHO) is mandated to help staff and students report and resolve issues of discrimination, harassment and sexual assault. DISCHO is also able to provide legal counsel and help with preparation for formal and informal hearings or court appearances. Please report any instances of harassment, intimidation or discrimination to the DISCHO office. The team is able to assist with referral to appropriate investigation procedures (on alleged transgressions).

DISCHO provides legal advice, trail assistance and disciplinary hearing preparation. The team also helps with court preparation for victims of gender-based violence and is also able to advise on the procurement of protection orders.

Sexual assault

The majority of sexual assaults are perpetrated by people we know. Sexual assault is a crime and should ideally be reported to the police.

If you are sexually assaulted, get yourself to a safe space and speak to somebody that you trust. You are able to request a female Campus Protection Service (CPS) officer to assist. It is very important that you seek medical attention, so that you can get prophylactic treatment for HIV/AIDS and any other necessary medical assistance.

The Sexual Assault Response Team (SART) was formed to further the university’s focus on combatting sexual assault. SART provides free and confidential crisis intervention, advocacy and support to survivors of sexual assault.

Disability Service

The Disability Service ensures that students and staff with disabilities are able to access all that the university has to offer: through accessible transport, disabled parking spaces, assistive technologies and furniture, appropriately formatted academic material, examination concessions, and emotional and psychological support. The service works towards the removal of all barriers that may prevent students and staff from experiencing all that the university has to offer and from realising their full potential.