Online Communications

Online Communications (OC) provides support to the UCT community for web development in a number of specific areas.

Web policy

OC is responsible for formulating web-related policy.

The UCT corporate website

OC is responsible for:

• the programming and maintenance of the site (www.uct.ac.za)
• the administration of the site content managers
• the provision of HTML and content management system (CMS) manuals for the site content managers
• updating (but not sourcing) content on those areas of the site which have no content managers assigned to them

UCT-related websites

OC provides the UCT community with (and as resources allow):

• websites on the CMD content management system (CMS)
• HTML and CMS manuals for sites created by OC
• folders for new UCT-related websites on the UCT web server
• instructions on how to register a domain name and acquire WebDAV access to the web server

Please note that domain name registration and WebDAV access are provided by ICTS.

On completion of a website the site and its contents become the responsibility of the owner (who commissioned it). Updating it is not OC’s responsibility, unless requested to do so and if capacity allows.

Website support

OC assists the UCT community with content (copy) updates on request and if capacity allows.

Consultation

OC consults and advises on:

• website design
• website navigation
• web standards
• quotes for web design and programming by external providers

OC responsibilities do not include:

• support for databases not designed by OC
• copywriting or copy-editing
• sourcing or updating content for websites, including those sections of the UCT website which have content managers assigned to them
• the Electronic Staff Directory
• domain name registration
• student sites
• assistance with:
  • email queries and support
  • network log-in problems
  • online student administrative systems
  • hardware issues
  • software issues
  • WebDav/web server access issues

For assistance with the above contact the ICTS Helpdesk (icts-helpdesk@uct.ac.za).

Consultation on web-related matters, as well as HTML and CMS manuals for sites created by OC, are provided free of charge. Limited training is provided at no cost, as time and capacity allow.

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