IT services

The ICTS provides a comprehensive range of services and support to staff and students, including:

• servers, file services and storage
• anti-virus and security
• desktop hardware and software (acquisition, maintenance and support)
• network printing
• training
• email, calendar and mailing lists
• phone and fax services, including the main UCT switchboard
• administrative systems support (such as SAP R/3, PeopleSoft)
• student computing support (such as student labs, residence networking)

Related links

About the IT Helpdesk
Getting connected to the UCT Network
UCT site licensed software
Virus protection at UCT
Training
Telephone services
Student microlabs
Getting connected to ResNet

Operational support and maintenance

In addition to handling support requests, ICTS is also responsible for regular operational and maintenance work for all the systems and services on the UCT network.

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