Advice for staff & students
If you require advice on sensitive issues, and wish to remain anonymous, you may directly SMS us at 072 393 7824" (available 24-hours) or use the web inter-face to connect and get instant legal and other advice.
You can also send an email.
What do I do when I have been:
Or just short-changed, and not sure what my rights are.
The above official policies may be helpful, depending on your situation. But whatever your situation, you may want to think about talking to us first to help you consider your options. And you do have options. These might not necessarily have to be legal ones, and the advice given by our office will always endeavour to give effect and acknowledgement to your experience.
Please note that all complaints will be taken seriously.This document What to do if someone reports a rape? gives detailed guidelines of what you should do if someone approaches you to report a rape.
If you require advice on sensitive issues, and wish to remain anonymous, you may directly SMS or use the web inter-face to connect and get instant legal/other advice to discover how SMS technology might assist you.
Anonymous SMS assistance to 31642 - "did001 I need help" - 24 hours
Forms of assistance
(In the event of a complainant preferring an informal approach, an apology, or just an end to a problem situation... )
- Round-table discussions
- Apology-rendering exercises
(Where the complainant chooses and prefers to challenge the matter in the Student Tribunal (if the complainant is indeed a student), or Disciplinary Hearing (staff member complainant), or Magistrate's Court (staff or student complainant)
- Hearing preparation/assistance
- On-going support
- Court assistance
- Debriefing sessions
Please phone/SMS/come and see us for more information and advice
New policies, new assistance
Please take special note of the fact that no case or complaint is considered in terms of 'weight'...it is your perception of the issue at hand that matters. If you need advice, assistance or just a chat, do make contact with us...no case too small or 'unimportant'.
If you need advice or assistance...maybe you just want to talk to someone...please contact Rashieda (021 650 3530) or Francois (021 650 5948), and a support person will be assigned to assist you, whether you are a complainant, alleged perpetrator, staff member or student.What to do if someone reports a rape?
- DISCHO: 021 650 3530 or Rashieda 072 393 7824 or on speed dial (with-in UCT): 8519
- Groote Schuur Hospital C15- 021 404 4460
- Rape Crisis Cape Town Trust: 021 447 9762
- Mowbray Police Station 021 685 7111
- Rondebosch Police Station 021 689 9321
- Woodstock Police Station 021 442 3122