Campus Protection Service (CPS) operates 24 hours a day, seven days a week.
Call the CPS 24-hour hotline on 021 650 2222/3
CPS is committed to protecting the safety of the university community and its property, as well as maintaining order in accordance with university policy.
The staff is available at all times to give assistance.
CPS operates from six service centres:
- Burnage House - adjacent to Leo Marquard Hall, in Burnage Road, just off Main Road, Rosebank
- Upper Campus - Robert Leslie Social Sciences Building, University Avenue
- Middle Campus - Kramer Building
- Medical Campus - Barnard Fuller Building
- Forest Hills Residence - Main Road, Mowbray
- Hiddingh Campus - Orange Street, Cape Town
The CPS 24-hour hotline is
(use the last four digits only if calling from a UCT extension)
CPS has a simple but comprehensive four-pronged approach to campus security and safety.
Presence - the uniformed staff maintain a high profile while patrolling the campus on foot and in vehicles, and their presence acts as a positive deterrent against potential criminal actions.
Engineering - this involves all physical equipment that has been installed to enhance security effectiveness, such as fencing, gates, CCTV.
Education - through regular communication with the community as well as meetings and workshops with students and staff, CPS strives to ensure that there is awareness of security issues, and also provides advice on how to deal with various situations.
Enforcement - in extraordinary circumstances CPS is empowered to take whatever appropriate action is necessary to maintain order and security on campus.
While CPS works to provide an effective service, the university community is a large one and members are encouraged to assist by anticipating and recognising a crime or safety risk, and involving CPS in the implementation of some action, either to reduce or to eliminate that risk.
CPS staff is highly trained and, in the unfortunate circumstances of a crime being committed against anyone in the UCT community, are competent in dealing with the practical and legal aspects, such as first-aid and what to do in a case of sexual assault.
The best way for students and staff to prevent crime is to be aware of their surroundings, and particularly the people in their environment.
Criminals rely on the community being indifferent.
Students and staff are encouraged to be alert for suspicious persons in and around campus buildings and in parking areas.
They should ask themselves questions such as:
- Are they hanging around for no apparent reason?
- Are they looking into cars as they walk through the parking areas?
- Are they going from room to room trying doorknobs?
- Are they carrying valuable property from buildings after normal working hours?
If they suspect anything, they should call CPS immediately on
Pursuing suspicious persons is strongly discouraged.
Using the crime-prevention techniques suggested may reduce the chances of becoming a victim. If confronted with a threatening situation the following is important
- No material possession is worth endangering one's life for.
- If confronted by a criminal who is armed, or claims to be armed, give up your property immediately.
- Use your judgement of the particular situation and do anything to stay alive.
- At the first opportunity, contact CPS at
021 650 2222/3.
- Theft is the most common crime on campus. The best means of prevention is to reduce or remove the opportunity.
- Whenever you leave your office, laboratory or residence, lock the door and close windows.
- Never leave access doors propped open.
- When storing a purse or a wallet in the office, lock it in a seldom-used filing cabinet.
- Do not leave any backpack or bags in open public places unsupervised, especially in cafeterias and libraries.
- Keep a record of serial numbers and descriptions of your valuables.
- Engrave your property, preferably with your driver's licence number.
- Never leave items on display inside your car while it is parked.
- Invest in a steering wheel- or gear-lock.
- Lock your door and windows even when leaving the room for a short time.
- Keep emergency numbers next to your phone or fixed on your desk.
- Secure your door and window when you are alone and while you are asleep.
- Do not leave house keys hidden in a traditional location, such as under the doormat.
- Do not put your home address on your key ring.
- Get to know your neighbours. You can keep an eye on each other's rooms when you are not there.
- Call 021 650 2222/3 to report suspicious persons or activities in or around your neighbourhood if you live on UCT premises.
- Do not leave any messages on your door to indicate that you will be away for any length of time.
- Do not keep large sums of money inside your room.
- Take your valuables home when you go on vacation.
- Remember you are safer when walking in a group, especially at night.
- Do not drink and walk
- Get into the habit, when possible, of being escorted by a security official when walking late at night within UCT premises. Call 021 650 2222 or 021 650 2121 to arrange for an escort. The Jammie Shuttle also runs till 1am every night. Make use of these during the hours – the service is there for your use.
- Practise using the "Blue Safe Walk" (watch out for the blue flashing lights that starts at Upper campus at the tunnel just below the M3). You have the advantage of being close to the emergency phones, just press the button and it will link you directly to the control room which is monitoring the area 24/7 by surveillance cameras).
- Avoid walking in dark and deserted areas and stay away from short cuts.
- Do not walk with headphones in your ears. This makes you a walking target.
- Do not walk and talk/sms on your cellphone, this makes you an easy target.
- Do not stop or offer help when unknown people try flag you down
- Ensure that you are not walking around with baggage that looks like a laptop holder, try and use backpacks instead.
- Avoid parking your car in isolated areas.
- Lock all possessions in the boot.
- Have your car key ready when approaching your car.
- Lock your door as soon as you get into your car.
- Drive on well-travelled streets and never pick up hitchhikers.
- If you think you are being followed, drive to the nearest police station, shop or business to seek help.
- If your car breaks down, open your boot or bonnet, if it is safe to do so, then stay inside your locked car and use your cell phone to call an emergency service, or wait until someone comes to assist. When a person stops to help you, do not get out; instead, ask them to call for professional help.
When catching a taxi
- Do not enter an empty or almost empty taxi.
- When boarding, check to see that it’s a legal taxi by checking the route on the doors.
- Take only taxis that are clearly identified with official markings.
- Details of owners should be on the door.
- When the taxi goes off route, voice your concern and demand that the driver stop to let you out.
- Refrain from sitting at the back of the taxi.
- Women are advised to not travel alone when using public transport.
- Remember there is safety in numbers, so travel in a group if possible.
- Avoid showing any expensive jewellery, cameras, mobile phones and other valuables.
- Keep your handbag with you, keep it closed or zipped, and do not leave it unattended.
- Keep your mobile phone hidden.
- Do not carry large sums of money with you.
- Carry your wallet in an inside pocket – never in the rear pocket of your trousers.
- If you are threatened, cooperate and hand over your valuables.
The Jammie Shuttle provides convenient and safe bus transport between UCT's campuses and residences during term time.
Not only does it provide a constant service during the day from Monday to Friday from 07h30 to 18h00, but it also operates a night service from Monday to Thursday from 18h30 to 01h00 and on Friday from 18h30 to 22h00.
Pick up points
- Leo Marquard / Tugwell
- Forest Hills / Varietas Residence
- Liesbeek Gardens
- Medical School
- Hiddingh Hall
The Jammie Shuttle offices are based on the lower campus near Leo Marquard Residence.
For more information, contact them on 021 689 3496 or 021 685 7135 or view the Jammie Shuttle webpages.
Safe escort service
In the event that the Jammie Shuttle does not function (after 01h00), assistance is offered to students and staff by escorting them on foot or giving them a lift from campus to their residences.
However it important to understand that Jammie Shuttle's core function on campus is not individual transportation of patrons, therefore some patience is required for delays when officers may be attending to other problems.
A sexual assault is not always perpetrated by a stranger.
It can happen on a date or by someone known to the victim.
If you find yourself in an uncomfortable situation, know who to call for a ride home, or always have money for a taxi.
Please note that the more you consume alcoholic beverages, the less aware and more vulnerable you will become.
In the case of a sexual assault, the following action is recommended:
- Call the CPS office immediately at
021 650 2222/3.CPS officers are trained in dealing with these types of situation, allow them to assist.
- Call a friend or relative for support.
- Ensure that the matter is reported to the local South African Police Service (SAPS) as soon as possible.
- It is important to remember that all evidence will be lost if a rape victim takes a bath, shower, or changes clothes.
- There is always a consultant on duty who can be called out to ensure that all the critical procedures have been conducted and offer advice.
The following procedures should be followed during emergencies:
In fire emergencies:
- raise the alarm.
- call Campus Protection Services
- inform the warden or any other authorised person
- follow the building evacuation procedure if necessary
- contain the fire if you can do so without endangering yourself; otherwise rather wait for CPS officers to arrive
In medical emergencies
- call Campus Protection Services
- do not risk causing further injuries to the patient in any way if you do not have First Aid training. It is safer to wait for a Campus Protection Services officer to arrive
- you have the option of calling a Health and Safety representative to assist
- inform the warden or any other authorised person
UCT is a founder member and donor to the Groote Schuur Community Improvement District (GSCID) which aims to deal with neighbourhood crime, grime, transport and housing problems that are faced by students, residents and businesses in the area.
|Campus Protection Services||021 650 2222/3|
|Burnage||021 650 2222/3|
|Robert Leslie (Upper Campus)||021 650 2121/4080|
|Forest Hill (Residence)||021 650 3856|
|Medical Campus||021 650 6690|
|Hiddingh Campus||021 480 7101|
|Student Health Centre||021 650 3000|
|Sexual Harassment Prevention (Discrimination & Harassment Office - DISCHO)||021 650 3530|
|Safety, Health & Environment Officer||021 650 2660 / 2246|
|Traffic Services||021 650 3312 / 3 / 4|
|Access Control||021 650 3996 / 4357|
|SAPS (Rondebosch)||021 685 4747|
|SAPS (Mowbray)||021 680 9580|
|SAPS (Woodstock)||021 442 3122|